e-learning support

Is it just me..?

Check if services are down:

If you are getting an error message, try Googling it to see if a quick fix pops up.

Faculty of Medical Sciences Specialist Support

FMS Community – a Canvas site with dedicated guides and training, as well as training recordings.

University-Wide Support

Follow the links below to access university-wide self-service guides.

Product Guides

For general help on the features of products, try searching within the product guidance itself.

None of these guides helped! I need to speak to a person!

Be ready to describe your issue in detail, remembering what you have already tried and what error messages you received / what the result was.

24/7 Canvas Support Chat – For help with Canvas. Accessible from the ‘help’ button at the bottom left of every Canvas page.

NUIT Service DeskLog a Ticket